How per user billing works
Last updated: November 4, 2026
Your Cinderblock subscription cost is based on the number of active users on your account, not named licenses. You pay for seats, not specific people.
Adding a user
When you add a user, your card is charged immediately for a prorated amount based on the number of days remaining in your current billing cycle. From your next billing date, the full per-user rate applies.
Removing a user
Disable a user to remove them from your next bill. No separate step needed to release the seat — disabling the user is enough.
Seats, not licenses
Cinderblock uses a seat-based model. If you disable a user, that seat becomes available immediately. Add a new user in their place and you won’t pay anything extra — you’re just filling the same seat.
This is different from per-user licensing models where a license is tied to a specific person. In Cinderblock, you pay for active seats, not individuals.