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Complete or cancel an appointment

Last updated: November 4, 2026


Mark an appointment complete when the visit is done, or cancel it if it won’t happen. You can undo either action.

Mark an appointment complete

  1. Open the appointment.
  2. Open the actions menu and select Mark complete.
  3. Select Confirm.

The appointment’s status changes to Completed. You can also select Mark as completed in the appointment’s details.

To undo, open the actions menu, select Undo Mark complete, and then select Confirm. The appointment returns to its previous status.

Cancel an appointment

  1. Open the appointment.
  2. Open the actions menu and select Cancel appointment.
  3. Select Confirm.

The appointment’s status changes to Canceled. It stays in Cinderblock with its job, description, files, and forms.

To undo, open the actions menu, select Undo Cancel appointment, and then select Confirm.

Cancel or delete?

Canceling keeps a record of the appointment. Deleting removes it permanently. See Delete an appointment.

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