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Add and manage users

Last updated: November 5, 2026


Add the people who work in your company, choose their roles, and keep their accounts up to date.

Add a user

  1. Select the gear icon in the top header, then select User accounts > Users.
  2. Select New user.
  3. Choose a User role: Admin, Manager, or User.
  4. Enter the user’s First name, Last name, and Email.
  5. Add optional details, such as a photo, phone number, user notes, Burden rate, or Item for hourly billing.
  6. Select Save.

Find a user

  1. Select User accounts > Users.
  2. Search by name, or choose All users, Active users, or Disabled users.

Each user’s row shows their role, status, and Last seen. A user who hasn’t signed in yet shows Hasn’t logged in.

Edit a user

  1. In Users, open the user’s menu and select Edit user.
  2. Make your changes.
  3. Select Save.

To change a user’s email address, select Edit email.

When you edit your own account, the role and disable options aren’t available.

Reset a user’s password

Open the user’s menu and select one of these:

  • Send password reset email: Emails the user a link to reset their password.
  • Update password: Set a new password for the user.

Disable a user

Open the user’s menu and select Disable user. Disabled users appear under Disabled users.

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