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General

Getting Started

Set up your company profile
Create your first job
Create an appointment
Create an estimate
Create an invoice
Connect a payment processor
Download the mobile app

Account & Settings

Add and manage users
User roles and permissions
Update your personal information
Change your password
Notification preferences
Update your company information
Timezone and currency
Send email from your own domain
Close your account

Billing

Managing your cinderblock subscription
Updating your payment method
Billing cycles & invoice dates
Downloading invoices & receipts
Your free trial & when billing starts
How per user billing works
Cancelling your Cinderblock subscription
Reactivating your account
Refund policy

FAQ

Can customers accept estimates online?
How much does Cinderblock cost?
Can I accept payments on invoices?
Does Cinderblock integrate with QuickBooks Online?
What happens when my trial ends?
What makes Cinderblock different from other contractor software?
What are the payment processing fees?
Are there any limits on the number of jobs, customers, or storage?
What happens to my data if I cancel?
What syncs between Cinderblock and QuickBooks?
Can I import my existing customer and job data?
Which features are supported on the Cinderblock mobile app?
Do you track me or share my data?
Does Cinderblock work offline?
Is my data backed up?
How often do you update the software?

Features

Job Management

Scheduling

Mobile App

Estimates & Invoices

Payments

Tasks

Timesheets

Purchase Orders

Customers & Vendors

Emails

Reminders

Notes

Files

Integrations

What happens to my data if I cancel?

If you cancel, your account is deactivated and your data is retained for a period before permanent deletion. During that window you can reactivate and pick up where you left off.

If you need a copy of your data before canceling, contact us and we can help.

Need more help?

Our team is happy to answer your questions.

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