Complete, cancel, or reopen an appointment
Last updated: November 4, 2026
Change an appointment’s status from the appointment itself.
Mark an appointment complete
- Open the appointment and select its status.
- Select Mark complete.
- Select Confirm.
Complete an appointment with users checked in
- Open the appointment and select its status.
- Select Force complete.
- Review the checkout time. Users still checked in are checked out at this time.
- Select Complete appointment.
Cancel an appointment
- Open the appointment and select its status.
- Select Cancel appointment.
- Select Cancel appointment to confirm, or Go back to leave the appointment unchanged.
A canceled appointment isn’t deleted. To find it, choose Canceled in the list view. See View your schedule.
Reopen an appointment
- Open a completed or canceled appointment and select its status.
- Select Reopen appointment.
- Select Confirm.